지식은행 - 품질
((현재는 영어문서만 가능합니다)
- Quality Manager Survey, Peter Burcher & Gloria Lee, 2005
- Case study - tile manufacturer, Azfar A Khan, 2005
- The ultimate definition of 'quality', Jim Wade, 2005
- ISO 9001 & financial performance, Tom Nicholls, 2005
- Case study - healthcare, Emma Challans, 2005
- Case study - healthcare, Peter Thomson, 2005
- Involving people in a QMS, David Corrigan, 2004
- Transtion to ISO 9001:2000, Derek Gravestock, 2004
- Competence & Training, Stephen Russel, 2004
- Case study - a conference centre, Hans Risman, 2004
- Customer focus, Derek Gravestock, 2004
- Case study - healthcare, Sheila Oliver, 2004
- NEW ISO/TS 16949:2002, Graham Colbrook, 2004
- Benefits of ISO 9001:2000, Dave Powley, 2003
- How ISO 9001:2000 will affect auditors, Peter Lomas, 2003
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